Unable to use Active Sync / direct push on Exchange 2010
We had some trouble with users not being able to sync their mail, contacts and calendar to their mobile phone. The configuration works but when the synchronization starts we get a entry in the local log “Error in Exchange Server”.
Checking the logs on the Client Access server pointed me to look at permissions and it seems like some accounts have disabled the inherited security rights. This is the problem since Exchange can’t access the account information.
To check this you use Active Directory Users and Computers and open the user in question. Open the Security tab and press Advanced. On the open window you should se the “Include inheritable permissions from this object’s parent”. If it’s not selected your Active sync will fail.
Hope this shortens someone’s troubleshooting session.
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