Lenovo X200s rant
by Mats Hellman on Mar.16, 2009, under Vista, Windows
I got my Lenovo X200s in January, it’s a small and great laptop and easy to carry in server rooms etc. But since I got it I’ve never got the Ericsson F3507g HSDPA module working properly. I can’t even get it to initialize and it’s driving me mad. So today after a power outage here at home I thought I’d really dig in to the problem and try to get it solved. So first of I head over to Lenovo to find drivers, click support and downloads and drivers. WTF!!
This is not the way a site should look from one of the largest laptop manufacturers. And believe me this is not the first time. It probably won’t be the last either.
So I get annoyed but think what the heck, I’ll find the drivers to the Ericsson module somewhere else. Well dream on. I can’t find any drivers for this god forsaken thing.
Access connections tell me nicely that the system contains incompatible drivers and I need to get the latest drivers and install them on my system. WELL I WOULD GOD DAMMIT! If I could get them somewhere.
So now I think I can get something from Thinkvantage System Update, but no. There are no updates available for this machine.
If you are reading this and you are considering a Lenovo ThinkPad X200, think twice. I can’t say the laptop itself, it’s a nice piece of machinery but Lenovo has THE worst website I ever had to use. Of the 50+ times I’ve had to visit them the error rate has been well over 60% and that’s just not acceptable these days.
I even remember when I was trying to decide on my next laptop and doing research I couldn’t get specifications on the X200 from their site(to make it even more ridiculous it doesn’t work today either). I guess that should have sounded a few warning bells.
I used to be mad at HP:s download site because the download speed was really low but at least their site works. If you’ve read this then I thank you and you are really welcome to comment to ease my pain. And if you have found a solution for the Ericsson module then PLEASE let me know.
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About the author
I'm Mats Hellman and I'm systems administrator working for Folkhälsan, a healthcare organization in Finland. If you like the posts subscribe to the RSS Feed
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March 16th, 2009 on 19:45
Can’t say I have much experience with Lenovos’ site, but the times I’ve visited it I have been greeted with errors.
HP has increased their server speeds. Downloads over 50kB/s are now possible.
March 16th, 2009 on 22:51
Yes well try using Lenovos Finnish site. I just noticed I can use the UK version of the site and it really works. Got the latest Ericsson F3507g drivers and I’m now surfing with 3G
Happy times.
March 19th, 2009 on 01:32
man, do you even know what laptop you have !? because X200s does NOT have a HSDPA module !!! Also the fact that you are using Vista tells me you are in no way qualified to judge a thinkpad.
March 19th, 2009 on 09:16
The rant wasn’t really so much on the X200s. It is a great machine. The rant was more on the fact that the Finnish site for Lenovo never really works. But I found a better way. I use the UK site now and it hasn’t failed me yet.
But the X200s DOES have a Ericsson F3507g HSDPA module. And after visiting the UK Lenovo site and getting the latest drivers for it it works.
I’ll post a nice little screenshot for you to look at if you really don’t believe me.
And administering for a company with 2000 users and having first hand contact with hardware and support issues I really see myself as qualified to rant on things that don’t work.
March 19th, 2009 on 09:28
To Limberg:
Dude, you lost all credibility to make comments here
http://shop.lenovo.com/SEUILibrary/controller/e/gbweb/LenovoPortal/en_GB/catalog.workflow:item.detail?GroupID=38&Code=43R9153¤t-category-id=DD119CA6FA0E4518A4086EB8FF1FDD2B
Do your homework before crying, OK?
May 4th, 2009 on 09:13
Trying to install the same module in a T400, and got greeted with the “Our apologies” page also, but even at the UK website…
Guess i’ll just have to try some other countries page, or wait till to UK site works…
Go lenovo!
May 4th, 2009 on 11:43
I hate their website, the uptime must be really low. It just doesn’t work. And now they made the BRILLIANT choice to shut done the ONE thing that made Lenovo computers worth getting, Thinkvantage system update.
It was a working product and made system administrators life simple, and those idiots shut it down. Makes me wonder if we should switch to another supplier. Since Lenovo started making the old IBM machines it’s been nothing but downhill.