Installing Adobe Acrobat Reader centrally with Active Directory group policies

One of the greatest challenges in administering a large number of computers is software installations and updates. In this short hands on article I will take you through the installation of one of the more popular applications, Acrobat Reader. We will take a look at how to create the needed .msi package and how to deploy it enterprise wide using Microsoft Active Directory.
First of all let’s get the software and the tools needed to complete this. To set everything up correctly we need the Acrobat Reader and the Adobe Customization Wizard 8. Both can be found on . Follow the download links below.

NOTE: Upgrade guide available

Adobe Acrobat Reader
http://www.adobe.com/products/acrobat/readstep2.html
Adobe Customization Wizard 8
http://www.adobe.com/support/downloads/detail.jsp?ftpID=3564

Next install the Adobe Customization Wizard and fire it up.
Adobe Customization Wizard
Preparing the installation package

Now let’s extract the .msi file from the Adobe Acrobat reader installation file. If you downloaded the Acrobat Reader installation package to the desktop you can copy & paste the command otherwise change the path to match your system.
1. Select Run from Start menu and paste the following
“%UserProfile%\Desktop\AdbeRdr811_en_US” -nos_ne
2. Click Ok.

Installation Wizard

3. When the Setup screen clears select run from the start menu again and in the run field paste %temp%

4. Copy the Acrobat Reader 8 folder to your desktop
Adobe Customization Wizard

Next let’s change some of the .msi settings using the Adobe Customization Wizard.

Adobe Customization Wizard
Now you have a customized Acrobat reader package to deploy with Active Directory group policy.

Setting up the Group policy deployment

Group policy management console

I like to use the Group policy management console. You can just use the group policy editor but the management console gives you a good overview on how your policies are linked and a list of your policies. So if you don’t have it download GPMC SP1 from Microsoft

Install it to your server or your desktop. It really doesn’t matter.

Create the file share

To deploy the application it needs to be accessible to all the computers that are going to install it so firs we need to create a file share. Choose a fileserver in your organization and copy the Acrobat Reader 8 folder from your desktop to that share. In my example it will be \\odin\userapps
I like to use the share userapps since it describes what is in the share and it isolates the share from other shares.

Create the policy

No let’s create the policy to distribute the software. Open the group policy management console ( you can find it in administrative tools). Expand the domain and Group policy objects. Right click on group policy objects and select new. Name the new GPO Default software installations, because we can deploy all our standard software this way, not just Acrobat Reader. I also have a OU (organizational unit) in Active directory named Workstations where I keep all my normal workstations, this simplifies the linking of group policies.
Group policy management console

Now that you have your GPO created right click it and select Edit. To install Acrobat reader for every user using the workstation we assign the installation to the computer not the user policy. So expand Computer Configuration – Software settings – Software Installations.
Then from the Action menu select New – Package. The setup will ask for the location of the file so navigate to the fileserver and the share where you stored the AcroRead.msi package. Select it and click open.
Select package

In the deploy software box check Assigned, this will install the package to the computers, note that published is only available when using user policies. Click Ok.
The package should now be in the list.
Package deployment

Close the group policy object editor.

Link the policy

We are now almost done. The last thing to do is to link this group policy so that computers in the organization start using it.
To do this just drag the newly created Default software installations policy to the OU you want to link it and drop it there. In my case the Workstations OU.

Link the GPO
That’s it. You are done. When the computer updates to the new policy (cycles are 30-180 minutes) it will automatically install the package on the next reboot. If you want to try the package out immediately you can open a command prompt (CMD) and run the command

gpupdate /force

This will trigger the computer to refresh the policy immediately.
For questions on using group policies use the comments or visit our forums

Update guide

You can find a update guide on how to upgrade to Adobe Acrobat reader 9 at http://www.nixadmins.net/2008/08/20/upgrade-to-install-adobe-acrobat-reader-9-centrally-using-active-directory-group-policies/

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Comments

    Diezel posted the comment on March 7th, 2008
  1. No problem.

  2. Diezel posted the comment on May 11th, 2008
  3. Try checking Event log. And run Group policy management console to see if everything looks ok. I had problems with old network card drivers even. And do check that the computers have access to the shared folder where the installation media is located.

  4. sm posted the comment on May 7th, 2008
  5. When the system startup it shows that installing acrobat reader bat when user logs in it is not found installed any help?

  6. SixShotDoc posted the comment on March 7th, 2008
  7. Thanks, I spent about 3 hours pounding my head against the wall, I had figured out how to extract the msi. But it wouldn’t install until I ran the customization wizard.

    Thanks again

    SixShotDoc

  8. Diezel posted the comment on June 5th, 2008
  9. Using the Adobe customization wizard you can choose to have Adobe Acrobat precede the Reader. In this case Reader will install but if you have Acrobat Standard and open a PDF it will use Acrobat instead of Reader.
    That’s how I have it set up at work. We have about 1000 workstations of which a few have Acrobat installed.

  10. Anonymous posted the comment on June 25th, 2008
  11. How do you update when a new version comes out? Start over?

  12. Sprinx posted the comment on June 4th, 2008
  13. What does this do if Adobe Acrobat 8 is already installed? I need everyone to have the ability ro complete fill-able forms, but I don’t want Reader 8 installed if they already have Acrobat 8 Standard on the machine. Is there any way to do this? I could install on every machine individually b/c there are maybe 30 in the building, and probably 40 % have Acrobat 8 standard, and most of the rest have Acrboat 6 or 7.

  14. установка кондиционеров posted the comment on September 9th, 2008
  15. the best of post

  16. alex posted the comment on December 10th, 2008
  17. save to my Bookmarks ;)

  18. Diezel posted the comment on August 20th, 2008
  19. Flex posted the comment on July 6th, 2009
  20. Меня невероятно заинтересовал ваш ресурс.
    Можно списаться с вами в личке для более подробного обсуждения поста?

  21. looming posted the comment on July 7th, 2009
  22. Познавательно написанно, я скорее всего бы так не смог.